Hello, I'm Christa
Product manager (PSPO I) and process improvement specialist with 8+ years in government digital services, a full-stack development background, and a Black Belt in making things work better for real people.
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About Me
About Me
I started teaching myself to code at 12. No boot camps, just curiosity and tenacity. That's still how I approach most things.
Since then, I've built a career that intersects product management, process improvement, and human-centered design—moving from full-stack web development into government digital services, where the stakes of getting it wrong are visible and real. I believe the best products are built for everyone, especially the people most likely to be excluded by default assumptions.
I'm also a licensed FAA Part 107 drone operator, a credential that doubles as a genuine passion for aviation and airspace.
Certifications & Education
Certifications & Education
Professional Scrum Product Owner I
scrum.orgBlack Belt, Co-Facilatator and Mentor
Always Improving Mindset Academy
Interal program modeled after Lean Six SigmaPart 107 Unmanned Aircraft Systems Pilot
Federal Aviation AdministrationBachelor of Arts
University of Arizona
Awards
Awards
Website Redesign, Large Population, 1st Place
CAPIO, May 2023Employee of the Year, Top 3 Finalist
Internal, January 2022 & 2018Spotlight Award
Internal, March 2026Powerhouse Award
Internal, May 2025
Case Studies
Case Studies
Saving $500k in One Month
Saving $500k in One Month
Architecting a Smarter ADA Document Remediation Strategy
Architecting a Smarter ADA Document Remediation Strategy
A scalable, staff-facing document review platform built in SharePoint that enabled informed, financially contextualized decision-making across 24,000+ documents and dozens of divisions, delivered in one month with no dedicated development resources.
From Paper Forms to Smart Digital Workflows
From Paper Forms to Smart Digital Workflows
Targeting Incomplete Engineering Submittals
Targeting Incomplete Engineering Submittals
A digital intake workflow that dynamically serves only relevant requirements based on submitter type, enforcing file naming conventions, and eliminates the ability to submit incomplete packages—replacing a static PDF and email process with a guided, user-centered digital experience.
Letting Users Lead
Letting Users Lead
A Data-Driven Navigation Strategy That Outperforms Standard Approaches
A Data-Driven Navigation Strategy That Outperforms Standard Approaches
A data-informed contextual navigation system built on real user behavior analytics, with custom tracking infrastructure to validate performance and an evidence-based governance model to protect its integrity over time.
Zero Broken Links on a 2,000-Page Migration
Zero Broken Links on a 2,000-Page Migration
A Process-First Approach to Platform Modernization
A Process-First Approach to Platform Modernization
A process-first migration strategy combining a comprehensive URL redirect architecture, a content decision framework, and post-launch analytics monitoring—ensuring continuity of the user experience across an enterprise platform transition.
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